| Doing
the
K-Mart Shuffle
|
||
by Erica Flory So I'm in Kmart today, on my
lunch hour, buying standard stock items for my home, to replenish my
dwindling supplies of foot scrub and bear grease. And I go to the
checkout counter, and there are two cashiers open for business, each
with at least seven people in their line. I watch these cashiers
lethargically ringing people up, stopping for a good 10-second dig into
their big hair with their long Howard Hughes fingernails before
continuing the endless process of dragging things across the scanner…
frankly, a chimp would be more efficient. I’m tempted to leave. But
then I brace myself: I've come this far, made my selections
painstakingly, having read all the labels and compared prices between
American Fare generic products and the leading brand names.... So I resign myself
to a long wait and content myself with reading the covers of Weekly
World News (it seems Batboy has been spotted at the Kennedy compound)
and Field and Stream (thumbing idly through the reviews of doe estrus
versus doe urine as an irresistible deer attractant so mouth-breathing
yokels can blast the bejeezus out of a few of God’s creatures), when I
see, from the corner of my eye, that the old woman behind me in the pink
pantsuit is noticeably antsy about the wait. She exhales loudly
through her nose, cranes her neck looking for five more cashiers to
materialize out of thin air and hail her over to their checkout
counters. When a few seconds tick by and they do not magically appear,
she huffs a little louder, and I can see, again from the corner of my
eye, that she is trying to catch my eye. I stubbornly keep
my nose buried in Field and Stream, feigning slack-jawed fascination
with the Red Man tobacco ad I am faced with. I study the rugged,
stubbled jawline of the swarthy redneck on the page, determined not to
make eye contact with this impatient crow, because the second I do, she
will try to incite a riot with my help. Oh no, not the sort of riot you're thinking of, in which we would all take up plastic-tipped gardening implements from the Lawn and Garden department and brandish them menacingly at the bovine cashier until she starts waving her hand all up in our faces and inviting us to back tha fuck up... No, this woman
wants to involve me in a verbal assault on the Kmart Corporation as a
whole, loudly proclaiming that there should be more than two cashiers
open during lunch hour, especially since so many people are in line.
Then we would huff and puff together and say (without looking directly
at the cashier, because that would be confrontational), "It never
fails. I always pick the line with the slowest goddamn cashier in the
store!" I want no truck
with this malcontent, this woman in the pink pantsuit. She is
practically dancing with irritation, and I know that now some of that
irritation has been transferred to me, since I will not bitch with
her. She finally storms over to the other line, which has not
moved an inch in the ten minutes I have now been standing here. I am happy that she
is gone. I can now put down Field & Stream and get back to counting
the different varieties of candies and gums next to me, mentally
categorizing them by manufacturer, flavor, and refreshment quotient. But my joy is
short-lived. The woman in front
of me feels duty-bound to take up the work that Mrs. Pink Pantsuit let
fall. She turns around, prepared to catch my eye, hoping we will
exchange a meaningful glance, one that says, "Can you believe
this?" Perhaps she will raise her eyebrows in suggestion of
this thought, and I will roll my eyes skyward, as if to reply, "I
know. I know. But what can we do?" But again, I avert
my eyes, memorizing the bar code on the back of that Goo-Goo Cluster,
the last one in the box The woman in front
of me, clearly disgusted with my defeatist attitude toward this
ridiculous situation, begins counting the people in our line. She points
with her index finger and counts under her breath, starting with the
people at the counter, moving on to include herself, me, and the 27
people who are now standing behind us. What, I wonder,
does she plan to do with such a statistic, once she has it? Will she
complain to the cashier? What reaction is she hoping for? Not the one
she’ll get, surely. The line moves
forward imperceptibly. I can feel myself aging. But I've already spent
30 minutes in this, the fourth concentric circle of Hell. Surely I can
last a little longer. Otherwise, what have I been doing this whole time?
And then, out of
the other corner of my other eye, I notice the store manager, quietly
checking people out at the Return Counter. She has not told anyone that
she is open, but I KNOW she is open. I scurry over there with my
purchases and am swiftly checked out. At the conclusion of the
transaction, she says mechanically,"Thank-you-for-shopping-at-
Kmart-have-a-nice-day" with all the sincerity of plywood. As I am walking
out, I do feel a measure of pity for her. After all, I too have served
my time in the Army of the Damned that is the retail workforce. I am all too
familiar with people who pout and threaten and complain about a 49-cent
late fee on a crappy Vietnam War/MIA movie hosted by Sybil Danning. I know all about
folks who hand you crumpled, damp bills from their sock. I've had my share
of overly flirtatious men who think you're a cold bitch for not
responding to their clumsy, stupid overtures. I've also seen
enough guys who try to intrigue you by NOT revealing too much of
themselves as they buy that Molly Hatchet CD and drop broad hints about
their career as a Navy Seal. So yes, I
understand. And standing in that line at K-mart for as long as I did, I
can only imagine how horrible it must be to work there, spending all day
with the sort of people who patronize K-mart, enduring the ceaseless
bitching of your Springer-watching co-workers, wondering if suicide is
really all that painful. And what's my point? No point, really. I’m
reminded, however, of Dennis Miller’s excellent rant about how
everyone on the great service highway seems to be an uninterested
sociopath with the interpersonal skills of a wolverine. |